Defects: If you have noticed any defect, just contact us about the problem within 30 days, agreed? From there we will exchange for another product of the same model or (if we no longer have it in stock) you can choose another product of the same value. If you prefer a refund, we will arrange the details of the return of the product by email (in this case, the shipping will be borne by Sageria).
Exchange: Your product came without defects, but you still want to exchange it? No problem, if you have received your product within 7 days, just send an email stating which product you want to exchange. Remembering that there can be no signs of use, see? In this case, shipping is borne by the customer.
For more details visit our Shipping & Returns page.
